About: Heather McPhee
Recent Posts by Heather McPhee
Restraint MinimisationA comprehensive review of the Restraint Minimisation procedure and related forms has occurred in accordance with updated references including the 1 July Quality of Care Amendment (Minimising the Use of Restraints) Principles 2019 requirements. The procedure includes; a consumer-centred approach to Behavioural & psychological symptoms of dementia and restraint alternatives, definitions and examples of restraint,...
Consumer Dignity and ChoiceA new process with a policy statement and procedural steps has been developed for consumer dignity and choice in accordance with standard 1 of the Aged Care Quality Standards.
The process includes: o The new Charter of Aged Care Rights and the requirements for explaining them to consumers and offering a signed...
All 29 position descriptions have been updated in accordance with the new Aged Care Quality Standards requirements and the Clinical Governance Framework developed in the March 2019 update. Duty statements have also been updated. Management 1. CEO/General Manager 2. Director of Care 3. CFO/ Finance Manager 4. Site / Facility Manager 5. Quality & Risk Manager – includes Privacy & Complaints...Read more
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