This package contains 82 competencies which are either a knowledge or skills only assessment or a combination.
Competencies are conducted following appropriate learning related to the subject area.
Knowledge assessments require staff to complete a questionnaire whilst skills assessments require the staff member to demonstrate the skill in an education workshop or in the work place.
A full review of all competencies is well underway. Guides are being developed for the related practice to guide staff practice and to assist the assessor when conducting competency assessment. Knowledge competencies are being updated into in a True and False format with Marking Guide.
Competencies are provided as Microsoft word documents and can be adapted to your organization.
TBD = To Be Developed. MG = Marking Guide included.
All prices Exclude GST
| Quality | |
| Customer service | |
| Demonstrates an understanding of Customer Service including the handling of a customer complaint (MG) | $25.00 |
| Customer Service Guide | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Incident reporting | |
| Demonstrates ability to complete an incident report using an Improvement Form (MG) | $25.00 |
| Incident Reporting Guide | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Internal audit | |
| Demonstrates ability to plan and conduct internal assessments (audits) and report the findings (MG) | $25.00 |
| Internal Assessment (Audit) procedure | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Policy and procedure | |
| Demonstrates ability to locate policies, procedures and forms using the index system | $15.00 |
| Document Control procedure (or use organisation’s procedure) | $20.00 |
| Pack: Includes procedure, the competency and a marking guide | $30.00 |
| Health and Safety | |
| Blood /Body Fluid Exposure (BBFE) | |
| Demonstrates an understanding of the action to be taken for a blood /body fluid exposure (MG) | $20.00 |
| Blood & Body Fluid Exposure Flowchart | $20.00 |
| Pack: Includes flowchart, the competency and a marking guide | $35.00 |
| Chemical handling | |
| Demonstrates safe chemical handling | $20.00 |
| Safe Chemical Handling Guide | $30.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Elder abuse | |
| Demonstrates an understanding of elder abuse and compulsory reporting (MG) | $25.00 |
| Types of Elder Abuse & Response Guide | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Emergency procedures | |
| Demonstrates an understanding of Emergency Procedures | $25.00 |
| Demonstrates appropriate fire and evacuation strategies during a drill | $20.00 |
| Demonstrates correct use of Firefighting equipment | $20.00 |
| Demonstrates adult Cardiopulmonary Resuscitation (CPR) using a manikin | $30.00 |
| Demonstrates appropriate action for choking | TBD |
| Manual handling | |
| Demonstrates safe resident manual handling | $20.00 |
| Moving & Transferring Residents Guide | $50.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $65.00 |
| Workplace bullying | |
| Demonstrates an understanding of workplace bullying (MG) | $25.00 |
| Workplace Bullying Flowchart | $25.00 |
| Pack: Includes flowchart, the competency and a marking guide | $45.00 |
| Infection Prevention & Control | |
| Hand hygiene | |
| Demonstrates correct hand hygiene technique | $20.00 |
| Handwash Sign (Guide) | No Charge |
| Handrub Sign (Guide) | No Charge |
| Pack: Includes instructional guide and the competency | $40.00 |
| Outbreak management | |
| Demonstrates an understanding of outbreak management (gastro, resp. illness, scabies) – (MG) | $25.00 |
| Gastroenteritis Outbreak Management Flowchart | $25.00 |
| Respiratory Illness Outbreak Management Flowchart | $25.00 |
| Scabies Outbreak Management Flowchart | $25.00 |
| Pack: Includes flowcharts, the competency and a marking guide | $90.00 |
| Personal protective equipment (PPE) | |
| Demonstrates an understanding of how to select and use personal protective equipment (MG) | $25.00 |
| Selecting Personal Protective Equipment Guide | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Demonstrates ability to correctly put on and remove personal protective equipment | $20.00 |
| Sequence of PPE poster | $15.00 |
| Pack: Includes poster, the competency and a marking guide | $30.00 |
| Spills management | |
| Demonstrates correct blood &body fluid spills management | $20.00 |
| Blood and Body Fluids Spills Management procedure | $25.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $40.00 |
| Services | |
| Catering | |
| Demonstrates an understanding of basic food handling (MG) | $25.00 |
| Food Safety InHouse Orientation Program | No charge |
| Pack: Includes orientation program, the competency and a marking guide | $25.00 |
| Demonstrates ability to calibrate a probe thermometer for ice and boiling point | $20.00 |
| How To Calibrate A Probe Thermometer Guide | $15.00 |
| Pack: Includes instructional guide and the competency | $30.00 |
| Demonstrates an understanding of special dietary requirements (MG) | $25.00 |
| Special Dietary Requirements Guide | $20.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $40.00 |
| Demonstrates correct food & fluid texture modification | $20.00 |
| IDDSI Sign | $15.00 |
| Pack: Includes the instructional guide and the competency | $30.00 |
| Demonstrates attractive plating and presentation of meals (MG) | $25.00 |
| Planting and Food Presentation Guide | $15.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $35.00 |
| Cleaning | |
| Demonstrates routine cleaning and 2 in 1 step cleaning methods (MG) | $25.00 |
| Routine and 2 in 1 Step Cleaning Methods Guide | $20.00 |
| Pack: Includes instructional guide, the competencies and a marking guide | $40.00 |
| Demonstrates spills management other than body fluids (MG) | $20.00 |
| Spills Management – General procedure | $20.00 |
| Pack: Includes the procedure, the competency and a marking guide | $35.00 |
| Laundry | |
| Demonstrates correct laundry processes for linen and personal clothing | $25.00 |
| Consumer Care | |
| ADLs | |
| Demonstrates ability to assist residents with their meals and drinks | $30.00 |
| Demonstrates ability to assist residents with hygiene needs for skin and hair care | $35.00 |
| Demonstrates ability to provide oral and dental care | $30.00 |
| Demonstrates ability to assist residents care for sensory aids | $30.00 |
| Demonstrates ability to provide nail care | $25.00 |
| Demonstrates ability to provide 1:1 active, assisted and passive range of movement exercises | $25.00 |
| Behaviour | |
| Demonstrates ability to document an aggressive behaviour incident | $20.00 |
| Demonstrates an understanding of appropriate behaviour management strategies (MG) | $25.00 |
| Behaviours of Concern (BOC) Management Guide | $40.00 |
| Pack: Includes instructional guide, the competency and marking guide | $60.00 |
| Bed making | |
| Demonstrates correct linen change of an occupied bed | $25.00 |
| Demonstrates correct linen change of an unoccupied bed | $20.00 |
| Continence aids | |
| Demonstrates ability to provide perineal care following an incontinent episode and apply a continence aid | $20.00 |
| Continence Management Guide | $30.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Diabetes | |
| Demonstrates ability to measure and record BGL readings, BK and Control testing of the meter | $30.00 |
| Demonstrates an understanding of hypo and hyper glycaemia management (MG) | $25.00 |
| Hypo and Hyperglycaemia Management Flowchart | $35.00 |
| Pack: Includes flowchart, the competency and a marking guide | $55.00 |
| Enteral nutrition | |
| Demonstrates ability to correctly insert a naso-gastric tube | $20.00 |
| Demonstrates ability to provide enteral nutrition site and tube care (MG) | $20.00 |
| Enteral Nutrition Access & Tube Care Guide | $25.00 |
| Pack: Includes instructional guide, the competencies and a marking guide | $60.00 |
| Demonstrates ability to correctly administer enteral nutrition (intermittent and continuous) (MG) | $25.00 |
| Enteral Nutrition Administration Guide) | $30.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $50.00 |
| Falls prevention | |
| Demonstrates an understanding of falls prevention and post falls management (MG) | $25.00 |
| Falls Prevention Power point Presentation (ppt) | $25.00 |
| Post Fall Management Flowchart | $25.00 |
| Pack: Includes ppt presentation, flowchart, the competency and a marking guide | $70.00 |
| Health monitoring | |
| Demonstrates ability to measure and record vital signs (T°, P, R, & BP) | $25.00 |
| Demonstrates ability to measure resident’s weight using digital scales | $20.00 |
| Demonstrates ability to calculate Body Mass Index | $20.00 |
| Medication administration | |
| Demonstrates an understanding of safe medication administration (MG) | $25.00 |
| Demonstrates basic drug calculations (MG) | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Pack: Includes instructional guide, the competencies and marking guides | $85.00 |
| Able to check Drugs of Dependence administered by a nurse | $20.00 |
| Demonstrates ability to witness a phone order taken by a nurse | $15.00 |
| Medication System Guide | $40.00 |
| Pack: Includes instructional guide and the competencies | $70.00 |
| Demonstrates safe medication administration – oral | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Oral Medication Administration Guide | $25.00 |
| Pack: Includes instructional guides and the competency | $85.00 |
| Demonstrates safe medication administration – topical | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Topical Medication Administration Guide | $35.00 |
| Pack: Includes instructional guides and the competency | $95.00 |
| Demonstrates safe medication administration – respiratory | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Respiratory Medication Administration Guide | $25.00 |
| Pack: Includes instructional guides and the competency | $85.00 |
| Demonstrates safe medication administration – insulin | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Insulin Administration Guide | $25.00 |
| Pack: Includes instructional guides and the competency | $85.00 |
| Demonstrates safe medication administration – enteral | $25.00 |
| Safe Medication Administration Guide | $40.00 |
| Enteral Medication Administration Guide | $25.00 |
| Pack: Includes instructional guides and the competency | $85.00 |
| Medication Pack: | $500.00 |
| Ostomy care | |
| Demonstrates ability to provide ostomy and stoma care | $25.00 |
| Ostomy Care Guide | $25.00 |
| Pack: Includes instructional guides and the competency | $45.00 |
| Pain management | |
| Demonstrates an understanding of pain management and appropriate follow up for episodes of pain (MG) | $20.00 |
| Demonstrates safe application of hot and cold packs | $20.00 |
| Demonstrates ability to use a TENS machine | $20.00 |
| Pain Management Guide | $40.00 |
| Pack: Includes instructional guide, the competencies and a marking guide | $95.00 |
| Palliative care | |
| Demonstrates an understanding of palliative care | $25.00 |
| Respiratory care | |
| Demonstrates ability to set up oxygen therapy equipment (cylinder and concentrator) | $25.00 |
| Demonstrates an understanding of oxygen safety and how to care for a resident with oxygen therapy (MG) | $25.00 |
| Demonstrates ability to perform pulse oximetry | $20.00 |
| Oxygen Therapy Guide | $30.00 |
| Pack: Includes instructional guide, competencies and marking guide | $95.00 |
| Demonstrates ability to provide tracheostomy care (MG) | $25.00 |
| Demonstrates ability to change a tracheostomy tube | $25.00 |
| Demonstrates ability to change a tracheostomy tube inner cannula | $20.00 |
| Demonstrates ability to suction a tracheostomy | $20.00 |
| Tracheostomy Care Guide | $35.00 |
| Pack: Includes instructional guide, the competencies and a marking guide | $120.00 |
| Sleep and Rest | |
| Demonstrates an understanding of action strategies to assist residents with normal sleep and rest | $20.00 |
| Promote Sleep and Rest Guide | $30.00 |
| Pack: Includes instructional guide, the competency and a marking guide | $45.00 |
| Specimen collection – urine & faecal | |
| Demonstrates ability to collect urine and perform routine urinalysis | $20.00 |
| Demonstrates ability to collect specimens: Midstream Urine (MSU) | $20.00 |
| Demonstrates ability to collect specimens: Catheter Specimen Urine (CSU) | $20.00 |
| Demonstrates ability to collect specimens: faecal | $20.00 |
| Urine and Faecal Specimens Guide | $25.00 |
| Pack: Includes instructional guide and the competencies | $100.00 |
| Specimen collection – sputum, nose & throat | |
| Demonstrates ability to collect specimens: sputum, nose and throat swabs | $25.00 |
| Nose and Throat Swabs Guide | $15.00 |
| Pack: Includes instructional guide and the competency | $35.00 |
| Urinary drainage systems | |
| Demonstrates ability care for urinary drainage systems | $25.00 |
| Demonstrates ability to apply and remove a condom drainage system | $25.00 |
| Demonstrates ability to insert and remove an indwelling catheter (IDC) - female & male | $25.00 |
| Demonstrates ability to change and remove a supra pubic catheter (SPC) | $25.00 |
| Urinary Drainage Systems Guide | $45.00 |
| Pack: Includes instructional guide and the competencies | $140.00 |
| Wound care | |
| Demonstrates wound care using an aseptic technique | $25.00 |
| Aseptic Technique Guide | $20.00 |
| Pack: Includes instructional guide and the competency | $40.00 |
| Demonstrates appropriate interventions for a skin tear | $25.00 |
| Demonstrate ability to select (RN) /apply anti embolic stockings | $25.00 |
All prices Exclude GST
Competency Package (includes competencies and related marking guides, excludes instructional documents)
Price: $1,800.00 (ex. GST)
Complete Competency Package (includes competencies and related marking guides and instructional documents)
Price: $2,400.00 (ex. GST)